Last Updated: October 26, 2026
These Terms of Service ("Terms") govern access to and use of the InRoad Engine website, software, applications, reports, credits, integrations, training, implementation, and related services (collectively, the "Services") provided by Royce Brook Media LLC, operating as InRoad Engine ("InRoad Engine," "we," "us," or "our").
By accepting these Terms through checkout, an order form, account registration, or another affirmative acceptance process, you agree to these Terms. Our Privacy Policy describes our handling of personal information.
If you use the Services for a company or organization, you represent that you have authority to bind it, and "you" means that organization. If you lack that authority or do not agree with these Terms, you may not purchase or use the Services.
The Services help businesses organize and analyze professional relationships, identify potential introduction paths, evaluate network and buyer signals, and support business development.
Depending on your plan, features may include contact enrichment, relationship scoring, reports, alerts, AI analysis, integrations, usage credits, training, and implementation support.
You must be at least 18 years old and legally capable of entering into a binding agreement. The Services are intended for business and professional use. You are responsible for complying with laws and third-party agreements applicable to your activities.
Your purchased scope, seats, usage limits, fees, and implementation deliverables are those disclosed at purchase or in an applicable written agreement. Features may evolve subject to Section 18.
You agree to provide accurate account information, safeguard credentials, and promptly notify us of suspected unauthorized access.
You are responsible for activity by your authorized users and their compliance with these Terms. You are not responsible under this provision for unauthorized activity caused by our breach of these Terms.
You may not share credentials between individuals or exceed purchased seats or usage limits. You must have authority to connect accounts and integrations.
An organizational account administrator may manage users, permissions, subscription settings, and workspace data on the organization's behalf.
"Customer Data" means information you or your authorized users upload, import, connect, submit, or otherwise provide for processing through the Services, including contact lists, CRM records, relationship information, communications, and related business information.
Customer Data includes nonpublic relationship mappings and analyses derived specifically from that information, but excludes our underlying software, methods, and independently sourced datasets.
As between the parties, you retain ownership of Customer Data.
You grant us a limited, nonexclusive license to host, copy, process, analyze, transmit, and display Customer Data only as reasonably necessary to:
This license continues after account closure only to the extent necessary for the limited retention and deletion activities permitted by Section 27.
You represent that you have the rights, permissions, notices, and lawful authority necessary to provide Customer Data and authorize its processing.
You must not submit information you are prohibited from processing or disclosing. You must not submit health records, payment card details outside our designated payment flow, government identification numbers, or similarly sensitive regulated information unless we expressly agree in writing to support it.
We do not sell or rent Customer Data or provide your private workspace information to other customers for their independent use.
We do not use uploaded contact lists, private communications, CRM records, or private relationship information to build marketing lists for ourselves or other customers, or to target advertising.
We may provide access to Customer Data to personnel, authorized contractors, and service providers, including hosting, support, security, and AI processing providers, only as reasonably necessary for the purposes described in Section 3.
Providers processing Customer Data on our behalf must be subject to confidentiality and data-use restrictions appropriate to their services. Authorized access within your organization is governed by its account permissions.
We may also disclose Customer Data:
When legally permitted and reasonably practicable, we will notify you of legally compelled disclosure of your confidential Customer Data. Disclosures will be limited to what is reasonably necessary for the applicable purpose.
We may use aggregated or deidentified operational statistics to maintain and improve the Services, provided they do not identify you, your contacts, or individuals and cannot reasonably be used to reconstruct private relationship information.
We will not attempt to reidentify information we maintain as deidentified, except to assess the effectiveness of deidentification where legally permitted.
These restrictions do not prevent lawful independent collection and use of public or licensed information. Information does not become private to your workspace merely because the same facts appear in your uploaded records. Your private annotations and relationship information remain protected.
Our Privacy Policy explains personal information collection, use, disclosures, retention, and available rights.
Website analytics and marketing information may be handled differently from private workspace Customer Data, as described in the Privacy Policy. Nothing in these Terms authorizes practices contrary to applicable privacy law.
We use reasonable administrative, technical, and organizational safeguards appropriate to the Customer Data we process. No system is guaranteed completely secure.
You are responsible for protecting your devices, managing user permissions, and securing third-party accounts you connect.
We will notify the affected customer without undue delay after becoming aware of confirmed unauthorized access to or disclosure of Customer Data in our custody or control, and within any shorter period required by applicable law or an applicable data processing agreement.
We will provide reasonably available information and updates to assist the customer in meeting applicable obligations. Unsuccessful attempts that do not compromise Customer Data are not, by themselves, reportable incidents under this provision.
To the extent we process personal information on your behalf, each party will comply with its applicable data protection obligations.
Where required, the parties will enter into an appropriate data processing agreement before the relevant processing begins. An executed data processing agreement controls conflicting provisions concerning its subject matter. These Terms do not themselves constitute a complete statutory data processing agreement.
The Services may use public sources, licensed data, user-authorized accounts, and third-party platforms.
Such information may be incomplete, outdated, inaccurate, duplicated, or unavailable. You are responsible for reviewing and validating information before relying on it.
Third-party services have their own terms and privacy practices. You are responsible for authorizing connections and complying with applicable third-party requirements.
We do not control independent providers or imply their endorsement of InRoad Engine.
Changes to APIs, permissions, platform rules, data availability, or third-party operations may affect functionality. We may adjust affected integrations and will use reasonable efforts to communicate material effects.
Responsibility for our own contractual obligations is not eliminated merely because we use a service provider.
Features may use artificial intelligence, algorithms, and automated scoring.
Outputs can contain errors, omissions, or incorrect inferences. A suggested introduction path does not establish that two people are personally close or that either will make an introduction.
You are responsible for reviewing outputs and exercising independent judgment before acting or communicating.
We do not guarantee:
Outcomes depend on your participation, relationships, market conditions, and other factors beyond our control.
Case studies, testimonials, examples, and projections are illustrative and do not guarantee your results.
AI processing of Customer Data remains subject to Sections 3 and 4.
You agree not to use the Services to:
We may investigate suspected violations and suspend or terminate access where reasonably necessary to protect our systems, users, company, or third parties.
The Services may help identify people, companies, relationships, introductions, or potential outreach opportunities.
You are solely responsible for communications you send using information obtained through the Services.
You are responsible for complying with applicable marketing, advertising, email, telecommunications, privacy, and anti-spam laws, as well as applicable third-party platform rules.
InRoad Engine does not authorize unlawful spam, harassment, deceptive outreach, or prohibited automated communications.
Program Name: Inroad Engine (a brand of Royce Brook Media LLC)
What We Send: By opting in to SMS communications from Inroad Engine, you consent to receive text messages at the mobile number you provided. Message types may include appointment reminders, scheduling confirmations, account and product notifications, service updates, and promotional or marketing content where you have provided explicit consent.
Msg & data rates may apply. You are responsible for any message and data charges billed by your mobile carrier.
Frequency: Message frequency varies, but is typically no more than 4 messages per month.
Opt Out: You may cancel your SMS subscription at any time by replying STOP to any message. Upon doing so, you will be unsubscribed from future SMS communications from us.
Help: For assistance, reply HELP to any message, or contact us at monte@inroadengine.com.
Support Contact: Email monte@inroadengine.com | Website: inroadengine.com
Privacy: Mobile information and phone numbers collected for SMS will not be shared with third parties or affiliates for marketing or promotional purposes, except service providers used to deliver messages. See our Privacy Policy for full details.
You agree to pay all fees associated with your subscription, account, users, credits, services, onboarding, implementation, consulting, usage, add-ons, or other purchases.
Fees will be based on the pricing presented when you purchase the applicable Services or as specified in an applicable proposal, order form, statement of work, invoice, or other written agreement.
You authorize InRoad Engine and its payment processors to charge your designated payment method for all amounts due.
Except where expressly agreed otherwise in writing or required by applicable law:
ALL FEES AND PAYMENTS ARE NON-REFUNDABLE.
This includes:
We do not provide refunds, prorated reimbursements, or cash credits because you:
Nothing in this section limits any refund rights that cannot legally be waived.
Unless otherwise expressly stated in an applicable proposal, order form, statement of work, invoice, or other written agreement, subscriptions are provided on a month-to-month basis.
Month-to-month subscriptions automatically renew for successive monthly periods until canceled.
Your payment method may automatically be charged at the beginning of each renewal period.
By purchasing a recurring subscription, you authorize recurring charges until the subscription is canceled in accordance with these Terms.
Some customers may enter into:
If a separate written agreement specifies a different subscription term, minimum commitment, cancellation requirement, payment schedule, or renewal provision, that agreement will control.
Unless a separate agreement provides otherwise, you may cancel a month-to-month subscription at any time prior to your next renewal date.
Cancellation prevents future renewal charges after the current paid subscription period.
Cancellation does not:
Unless otherwise stated, access may remain available through the end of the period for which you have already paid.
If your subscription is subject to a minimum commitment or fixed term, you remain responsible for the amounts required under that agreement even if you stop using the Services.
Certain features may require or utilize software, usage, research, data, processing, contact, enrichment, AI, or other credits ("Credits").
Credits may be included with a subscription, purchased separately, provided as part of a promotion, or issued at our discretion.
Unless expressly stated otherwise:
All unused Credits are forfeited when your applicable subscription or account is canceled, closed, expired, or terminated.
No refund, reimbursement, payment, or other compensation will be provided for unused or forfeited Credits.
If you subsequently reactivate or create a new account, previously forfeited Credits will not automatically be restored.
We may elect to restore Credits in individual circumstances at our discretion, but are under no obligation to do so.
If a payment is declined, reversed, disputed, returned, or otherwise unsuccessful, we may:
Suspension of your account does not eliminate amounts already owed.
You are responsible for reasonable costs associated with collection of legitimately owed amounts to the extent permitted by law.
If you believe a charge is incorrect, please contact us promptly so we can investigate.
Submitting a chargeback or payment dispute does not automatically terminate your subscription and does not eliminate legitimate contractual payment obligations.
We reserve the right to suspend or terminate accounts associated with fraudulent, abusive, or improper payment disputes.
Unless expressly stated otherwise, fees do not include applicable sales, use, excise, value-added, or similar taxes.
You are responsible for applicable taxes arising from your purchase or use of the Services, excluding taxes based on our net income.
We may modify pricing, subscription plans, included features, Credit allocations, usage limits, functionality, or other aspects of the Services from time to time.
Pricing changes will apply prospectively.
Where reasonably required, we will provide notice before a material change to recurring pricing becomes effective.
Continued use or renewal after a pricing change becomes effective constitutes acceptance of the new pricing.
You may purchase Services pursuant to a proposal, order form, statement of work, enterprise agreement, invoice, or other written agreement.
These Terms apply together with those documents.
If a separate agreement expressly conflicts with these Terms regarding:
the specific terms contained in that separate written agreement will control regarding that conflict.
The Services, including the software, algorithms, models, interfaces, designs, text, graphics, logos, trademarks, reports, documentation, workflows, methodologies, databases, and other proprietary materials, are owned by InRoad Engine, Outspire / Royce Brook Media LLC, or their licensors.
Except for the limited right to use the Services under these Terms, no intellectual property rights are transferred to you.
You may not reproduce, distribute, sell, license, publish, modify, create derivative works of, or otherwise commercially exploit our intellectual property without written authorization.
Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Services during your applicable subscription term for your internal business purposes.
This license ends when your subscription or account terminates.
If you provide suggestions, ideas, recommendations, feature requests, improvements, or other feedback regarding the Services, you grant us the right to use that feedback without restriction or compensation to you.
During the course of using the Services, either party may receive non-public business, technical, financial, product, or other confidential information from the other party.
Each party agrees to use reasonable measures to protect confidential information and not disclose it except as reasonably necessary to perform obligations under these Terms, exercise rights under these Terms, or as required by law.
Confidential information does not include information that:
We may make beta, early-access, preview, experimental, or developmental features available from time to time.
Such features may be incomplete, changed, discontinued, contain errors, or perform differently from generally available Services.
Unless otherwise expressly agreed, beta and experimental features are provided "as is" without guarantees regarding continued availability.
We attempt to maintain reliable access to the Services but do not guarantee uninterrupted availability.
The Services may occasionally be unavailable because of:
We may perform maintenance and updates as reasonably necessary.
We may suspend, restrict, or terminate access to some or all of the Services if:
Where reasonable under the circumstances, we may provide notice and an opportunity to correct a violation.
Serious security, legal, fraud, abuse, or payment issues may result in immediate suspension.
Termination does not eliminate payment obligations incurred before termination.
Unused Credits are forfeited upon termination as provided in Section 14.
Upon termination of your account or subscription:
You are responsible for exporting information you wish to retain before your account terminates where export functionality is available.
We are not obligated to indefinitely retain Customer Data following termination.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE."
WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF:
We do not warrant that:
Some jurisdictions do not allow certain warranty exclusions, so some exclusions may not apply to you.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, INROAD ENGINE, OUTSPIRE / ROYCE BROOK MEDIA LLC, AND THEIR OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AFFILIATES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES.
THIS INCLUDES DAMAGES RESULTING FROM:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR AGGREGATE LIABILITY ARISING FROM OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE APPLICABLE SERVICES DURING THE SIX MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
These limitations apply regardless of the legal theory upon which liability is asserted.
Nothing in these Terms excludes liability that cannot legally be excluded.
You agree to defend, indemnify, and hold harmless InRoad Engine, Outspire / Royce Brook Media LLC, and their affiliates, owners, officers, employees, contractors, and agents from claims, damages, liabilities, losses, judgments, costs, and reasonable legal expenses arising from or related to:
We reserve the right to control the defense of matters subject to indemnification, and you agree to reasonably cooperate with us.
We may improve, modify, update, replace, add, remove, or discontinue functionality from time to time.
The nature of software, artificial intelligence, third-party integrations, and data services means that functionality may evolve.
We do not guarantee that every feature, integration, report, data source, or workflow will remain available indefinitely.
We may update these Terms from time to time.
When we make material changes, we may provide notice through the Services, by email, on our website, or through another reasonable method.
The updated Terms will become effective on the date identified in the revised Terms.
Your continued use of the Services after revised Terms become effective constitutes acceptance of the revised Terms.
If you do not agree with revised Terms, you must discontinue use of the Services and cancel your subscription in accordance with the applicable cancellation terms.
We will not be responsible for delays or failure to perform resulting from events outside our reasonable control, including:
You may not assign or transfer your rights or obligations under these Terms without our prior written consent.
We may assign these Terms in connection with a merger, acquisition, financing, corporate reorganization, sale of assets, or similar business transaction.
If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in effect.
The invalid provision will be modified or interpreted to the minimum extent necessary to make it enforceable where legally permitted.
Failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.
These Terms, together with our Privacy Policy and any applicable proposals, order forms, statements of work, or other written agreements, constitute the agreement between you and us regarding the applicable Services.
They supersede prior discussions or representations relating to the same subject matter, except for separate written agreements that expressly remain applicable.
These Terms are governed by the laws of the State of New Jersey, without regard to conflict-of-law principles.
Subject to applicable law, disputes arising from these Terms or the Services will be brought in an appropriate state or federal court located in the State of New Jersey, and each party consents to the jurisdiction of those courts.
You agree that notices, disclosures, invoices, agreements, and other communications may be provided electronically, including through email, the Services, or our website.
Electronic communications satisfy any requirement that communications be provided in writing to the extent permitted by law.
Questions regarding these Terms may be directed to:
InRoad Engine
Outspire / Royce Brook Media LLC
52 West Main St
Somerville, NJ 08876
Email: monte@inroadengine.com
Website: inroadengine.com